Support

Write to us. A person answers.

Questions, bug reports, a food rated wrongly, or a feature you need — support@justaddtofu.com. There is no account system, so include your iOS version and the app version from Settings if you are reporting a problem.

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Common requests

01

A food is rated wrongly

Send the food name and, if you have it, the brand and ingredient list. Histamine ratings follow the SIGHI list and gluten flags follow the ingredient derivatives — both get corrected when a specific product differs.

02

A voice entry was misread

Tell us the sentence you spoke and the language. Mixed-language sentences and regional dish names are the two cases we most want examples of.

03

Data export or transfer

Export to CSV lives in Settings. Because the log is stored only on the device and not in an account, moving to a new phone means an iCloud device backup or a CSV export first.

04

Privacy questions

Anything about data handling goes to privacy@justaddtofu.com; see the privacy policy for what leaves the device and when.


Before you write

Check the app version

Settings shows the app and iOS version. Naming both saves a round trip, since most reported bugs are already fixed in the current release.

One email, one topic

Separate topics get separate replies and are handled faster than a single long message covering several.

support@justaddtofu.com privacy@justaddtofu.com

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